Support
Frequently asked questions
General questions below. Every service page also has questions specific to that card type.
General
- What areas does iDGen deliver to?
- Assam, Meghalaya, Nagaland, Manipur, Mizoram, Tripura, and Arunachal Pradesh — see Service Area for city-level coverage and typical turnaround per state.
- What's the minimum order quantity for bulk ID card printing?
- There's no fixed minimum, but per-card pricing improves significantly at higher volumes. Share your expected quantity when requesting a quote for an exact rate.
- Can I order a mix of card types in one batch — for example, staff and student cards together?
- Yes — a single order can include multiple card types or templates, as long as each group's data is submitted separately.
- Do you handle card design, or do I need to supply a print-ready file?
- Both — send a print-ready file if you have one, or use iDGen Studio for layout and design help before printing.
By service
School ID Card Printing
How much does school ID card printing cost in Guwahati?
Pricing depends on card material, print sides, and order quantity — bulk school orders (200+ cards) get a lower per-card rate. Request a quote with your student count for an exact figure.
What information can go on a school ID card?
Standard fields are student photo, name, class, section, and school details. Most schools also add emergency contact, blood group, bus route, and a QR code for digital verification.
How long does a bulk school order take?
Once your student data and photos are finalized, a full-school batch typically ships within 5–7 working days.
College ID Card Printing
Can you print a college ID card with a library barcode on it?
Yes — a barcode or RFID chip can be embedded on the same card, so students use one ID for both identification and library access.
What if a student joins after the main batch has already printed?
Late admissions and reissues are printed on a separate short-turnaround run so the main batch schedule isn't held up.
University ID Card Printing
Can one university have multiple departments printing on the same account?
Yes — we set up a single standardized template centrally, and departments can submit their own batches against it so every card stays consistent university-wide.
Employee ID Card Printing
Will an iDGen employee card work with our existing access-control system?
In most cases, yes — we print to common RFID frequencies used by standard access-control hardware. Share your reader's spec sheet with your quote request and we'll confirm compatibility before printing.
Visitor ID Card
Reusable or single-use — which is better for a corporate front desk?
Reusable badge stock (write on with a marker or clip a printed slip) suits high walk-in volume. Pre-printed single-use cards suit facilities that pre-register guests in advance, like factories or campuses with visitor scheduling.
RFID ID Card
What's the difference between RFID and barcode ID cards?
A barcode card needs a direct line of sight to a scanner and gets unreadable if scratched. An RFID card is read by proximity, doesn't need line of sight, and holds up better to daily wear — the tradeoff is a higher per-card cost.
Which RFID frequency do I need?
125kHz proximity is common for basic door access; 13.56MHz MIFARE/NFC supports more advanced use (attendance systems, cashless payment, phone-based reading). Check your existing reader's spec sheet, or ask us to confirm before ordering.
Event ID Card Printing
How fast can event badges be printed before an event date?
Standard turnaround is same-week from a finalized registration list. For events under a week away, contact us directly to confirm we can meet your date before ordering.
Membership Card Printing
Can membership cards be reprinted automatically each renewal cycle?
Yes — once your first batch is set up, we can run renewal batches as a standing annual order so you don't need to re-brief the design each year.
Custom Printed Lanyard
Do lanyards have to be ordered with an ID card batch?
No — lanyards can be ordered standalone, though ordering them alongside an ID card batch is usually more cost-effective and ships together.